Return Policy
At Ababil Express, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within [number] days of receiving your order for a refund or exchange, subject to the terms outlined below:
1. Eligibility Criteria for Returns:
- Items must be unused, unworn, and in their original condition with tags intact.
- Returns must be initiated within [number] days of receiving your order.
- Certain items such as [specific items like perishables or personalized items] are not eligible for return unless defective.
2. Return Process:
- Contact our customer service team at contact@ababilexpress.com to initiate a return request. Please provide your order number and details of the item(s) you wish to return.
- Pack the item securely in the original packaging (if possible) and ship it back to the address provided by our customer service team.
- Once we receive the returned item and verify its eligibility, we will process your refund or exchange within [number] days.
3. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to an error on our part or the item received is defective.
4. Refunds:
- Refunds will be issued to the original payment method used for the purchase.
- Please note that it may take several business days for the refund to appear in your account, depending on your financial institution.